Refund Policy for programs or events
Quarry Hill programs are conducted in a variety of weather conditions. If we cancel due to weather conditions or other unavoidable circumstances, every effort will be made to reschedule. Refunds will be offered if the program or event cannot be rescheduled.
If you cancel your registration more than 10 days before the program, you'll receive a 75% refund. No refunds within 10 days of the program.
Refunds due to a medical emergency are at the discretion of Quarry Hill Staff.
Some event exceptions apply where noted.
Birthday Party Cancellation
At the discretion of the Quarry Hill staff, birthday parties will move indoors for severe weather.
A full refund (less a $10 processing fee) will be provided if Quarry Hill is notified 30+ days prior to the birthday party date.
If Quarry Hill is notified less than 30 days prior to the birthday party date, there is no refund.
At the discretion of Quarry Hill staff, every effort will be made to re-schedule a birthday party due to illness or unforeseen circumstances.
Please Note: The above policies do not apply to Summer Nature Camp, special events, and participants who have registered through Community Education.